All About Choosing the Best Restaurant POS System
The point of sale (POS) is also called as point of purchase (POP) or point of service, wherein the merchant calculates and indicates the amount owned by a customer, prepare an invoice for the customer and give options for payments. A merchant can use bar code scanners, weighing scales or cash registers in calculating the amount owed by a customer. For receiving payments, a merchant may use payment terminals or touch screens, and other software and hardware options available. Utilization of a POS system eliminates the need for price tags, and this is one of the most compelling and obvious reasons why many businesses around the world are increasingly adopting POS systems. With a trusted and reliable POS system, it allows businesses to implement various types of customer incentives such as discounts and loyalty schemes for customers. Product inventory is properly monitored and stock control is achieved with POS systems, because selling prices are linked to the product code.
There are many various types of POS systems designed and offered in the market today, but finding the perfect POS system for a restaurant can be daunting, as the numbers continue to grow with advancement of technology. As a restaurant owner, we understand that you only want the best for it, and have a good POS system that can match your budget, offers good features, and provide good customer support. The things you need to consider before availing a POS system for your restaurant are your budget, type of installation, feature requirements, ease of use, customer support, and user reviews. Keep in mind that availing a POS system has costs involved such as monthly support fees, license fees, and cost of hardware bundles you need to purchase. The two types of POS system are web-based or locally installed, wherein web-based stores your data and updates the server in the cloud, while locally installed stores data on a computer in your restaurant’s premises. The things you need to consider for the feature requirements before selecting your restaurant POS system such as your need for data integration tools for exporting and importing data, acceptance of orders, reservations and payments online, require table or floor management, ingredient level inventory and credit card processor, ability to print to the kitchen, keep split checks and open tabs, and if you need employee time card management.
There are many POS system providers offering free trial version software to merchants as a way to promote their product and services, and for them to thoroughly understand the features of the software using simulating a live environment. Taking advantage of free trial software also allow you to test the customer support of a POS system provider to know if it is responsive, if they also provide feature tips, troubleshooting guidelines and educational information. It is advisable to research by reading user reviews through online blogs, articles, forums, and other social channels to gauge the impact of a specific POS system or POS vendor, and it should be looked at from a bigger perspective, and not merely considering the negative ones.